Software Solution Specialist for Service Management Tools
Brussels, Belgium
Reference:
21012025Soft+1
Contact
Job Type
Freelance
Workspace
Mix on-site and remote
Duration
6 months with possible extension

SALIM JAMAZI
+32 491 94 09 98
About the Role
Join a leading European energy transmission company driving innovation in sustainable energy infrastructure. This project focuses on enhancing and maintaining service management tools that support the organization’s internal and external stakeholders. You'll work on optimizing user support tools, primarily Ivanti Service Manager, as part of a diverse and inclusive team dedicated to the energy transition.
Requirements
Skills Needed
University degree in business informatics, computer science, or equivalent.
Minimum 3 years of experience with service management tools (preferably Ivanti Service Manager).
Proficiency in ITIL-based service management.
Experience with the development, operation, and maintenance of software systems.
Familiarity with agile methodologies.
Skills Considered a Plus
Knowledge of other service management tools (e.g., ServiceNow, Zendesk).
Experience with MS SQL, JavaScript, SOAP, and REST APIs.
Background in IT operations management.
About the JAMS Consulting
At JAMS Consulting, we pride ourselves on being the trusted partner for freelancers looking for their next project. We specialize in connecting top-tier freelance professionals with leading companies across various industries. With a focus on transparency and guidance, we ensure that our freelancers are equipped with all the information they need to succeed. By choosing to work with us, you're not just finding a project; you're taking a step towards achieving your career aspirations. Join us and unlock a world of freelancing opportunities tailored to your skills and preferences.